To remove credit card details or payment methods from your account, you will need to contact Ubersuggest customer service. Follow these steps to request the removal of your credit card information.
Contact Support
Contact our support using the Support button from the drop-down menu in the top right corner of the screen. Our support team will be ready to assist you.
Compose a Request
To request the removal of your credit card details, fill out the form or start a chat stating your request.
You may also include a reason, such as account closure or protecting personal information, but it’s optional.
When submitting your request, please include the following information to help us identify your account:
- Full name
- Email account
- Any relevant transaction or invoice numbers
Once we receive your request, we will process it within 24–72 hours.
❗Please note that even after your credit card information is removed, it may still appear in the Account and Billing section (as illustrated below).
This is because that section cannot be wiped out, as it serves as the history of the card or payment method used for the payment. If you need confirmation that the card information has been removed, feel free to request proof from customer support.
For additional details, you can check your payments, billing, and invoices in your Ubersuggest account: Payments, Billing, and Invoicing From Your Ubersuggest Account
If you have any questions, click the "Help" button at the bottom of the screen, and our support team will be happy to assist you.