This guide walks you through the simple steps to cancel your Ubersuggest subscription and manage your billing settings. You’ll learn how to stop future charges, review important details about your current plan, and understand what happens after you cancel your subscription.
Steps to Cancel Your Subscription Plan
1. Go to "Account & Billing"
Click the drop-down menu in the top-right corner of your screen and select "Account & Billing".
2. Find the Billing Section
Scroll to the Billing section and click the "Cancel" button under Cancel Subscription.
3. Provide Feedback
You’ll be asked to provide a reason for canceling. You can also leave additional feedback to help improve the service.
4. Confirm Cancellation
Select the "Cancel Account" option.
5. Review and Confirm
Read through the cancellation terms, mark the required checkboxes, and click "Cancel Account" again to complete the process.
Important Notes on Cancellation
End of Billing Cycle: To avoid being charged again, you must cancel your paid subscription before the end of the billing cycle. If you cancel during an active billing period, your cancellation will take effect at the end of that cycle. You’ll still have full access until the current month ends.
No Further Charges: Once the current cycle ends, your subscription won’t be renewed, and you won’t be charged again. You can check your billing cycle details in the "Account & Billing" section.
Refund Policy: Ubersuggest does not issue automatic refunds once your paid subscription period has started.
Canceling a Free Trial
To avoid being charged, make sure to cancel your free trial before it expires. You can do this by following the same steps used to cancel a monthly subscription.
Impact of Cancellation on Your Data
When you cancel your subscription, your account will downgrade to the free version. Here’s what happens:
Rankings and Data: Your rankings and historical data will be removed, but the oldest project, with 25 keywords, will remain.
Data Recovery: Please note that resubscribing won’t recover any data that has been lost due to cancellation.
Why Charges May Persist After Account Cancellation
If there’s an overdue invoice, automated reminders may still be sent after cancellation. If you have proof of cancellation, please Submit a Request with the following details:
Your registration email
Proof of cancellation
Our support team will assist you in resolving the issue.
How to Permanently Delete Your Account
If you want to permanently delete your Ubersuggest account, follow these steps:
Go to your profile in the top-right corner and select "Account & Billing" from the drop-down menu.
Scroll to the bottom of the page and click "Delete My Account".
3. Confirm by clicking "Yes" in the pop-up dialog box.
Types of Plans
Ubersuggest offers two subscription plans:
Monthly Subscription
Free Trial: 7-day free trial.
Payment: Recurring monthly payments.
Flexibility: Cancel anytime.
Lifetime Subscription
No Free Trial.
Payment: One-time payment for 50 years of access.
Note: Once purchased, this plan cannot be refunded.
Frequently Asked Questions (FAQ)
Q: Can I cancel my subscription at any time?
A: Yes. You can cancel your subscription at any time through your account settings.
Q: Can an invited user cancel the subscription?
A: No. Only the admin user has permission to cancel the subscription.
Q: Can I get a refund for a processed payment?
A: Ubersuggest has a no-refund policy. Subscriptions must be canceled before the renewal date to avoid future or unexpected charges.
You can also refer to the articles below for more details.
Contact our support for further assistance by clicking on the ¨Help¨ button at the end of this article.